Shipping policy

1. Introduction

Welcome to Clean Torch. This Shipping Policy outlines the terms and conditions regarding the shipment and delivery of our products. By purchasing our products, you agree to the terms of this Shipping Policy.

2. Order Processing

Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email confirms that we have received your order and are processing it.

Processing Time: Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or due to high demand.

3. Shipping Methods and Delivery Times

We offer various shipping options to meet your needs. Delivery times are estimates and may vary based on your location and chosen shipping method.

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-4 business days.
Overnight Shipping: Delivery within 1-2 business days.
International Shipping: Delivery times vary based on destination.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, shipping method, and destination. Any applicable taxes and duties are the responsibility of the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

6. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, the customer will be responsible for any additional shipping costs to resend the order.

7. International Shipping

We offer international shipping to select countries. Please note that delivery times for international orders may vary based on customs processing and local postal services. Customers are responsible for any customs fees, import duties, taxes, or other charges that may apply in their country.

8. Lost or Damaged Packages

While we take great care to ensure your order arrives safely, we are not responsible for packages lost or damaged in transit. If your package is lost or damaged, please contact the shipping carrier directly to file a claim. We will assist you in any way we can, but we cannot guarantee a replacement or refund for lost or damaged packages.

9. Returns and Exchanges

Please refer to our [Returns and Refunds Policy](#) for information on returning or exchanging a product.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@cleantorch.com. 

By purchasing our products, you acknowledge that you have read, understood, and agree to the terms of this Shipping Policy.