Privacy policy

1. Introduction

Clean Torch we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: When you purchase a product or create an account on our website, we may collect personal information, such as your name, email address, shipping address, billing address, phone number, and payment information.

Non-Personal Information: We may also collect non-personal information, such as your browser type, operating system, IP address, and usage data, to help us improve our website and services.

3. How We Use Your Information

  • We use the information we collect for various purposes, including:
    Processing and fulfilling your orders
  • Communicating with you about your orders and providing customer support
  • Sending you promotional emails and marketing communications (you can opt-out at any time)
  • Improving our website, products, and services
  • Analyzing website usage and trends
  • Preventing fraudulent transactions and enhancing security

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email marketing.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

6. Your Choices

You have the following choices regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our website.
  • Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email or by contacting us directly.
  • Delete: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@cleantorch.com.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.



SMS / MMS TEXT MESSAGE MARKETING PROGRAM PRIVACY POLICY:
Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages. 
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.
California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.